Privacy Policy

Last Updated: June 2026

Welcome to AL-WISSAM . We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.

1. Information We Collect

We may collect the following information when you interact with our website or contact us:

  • Full Name
  • Phone Number
  • Email Address
  • Company Name (if applicable)
  • Project Details and Service Requests
  • Any information voluntarily submitted through contact forms

We may also collect non-personal information such as:

  • Browser Type
  • Device Information
  • IP Address
  • Website Usage Data

2. How We Use Your Information

The information we collect may be used to:

  • Respond to inquiries and service requests
  • Provide quotations and project consultations
  • Improve our services and customer experience
  • Communicate important updates regarding our services
  • Maintain website security and performance
  • Comply with legal and regulatory requirements

3. Information Sharing

AL-WISSAM Emergency Maintenance does not sell, rent, or trade your personal information to third parties.

We may share information only when:

  • Required by law or government authorities
  • Necessary to provide requested services
  • Working with trusted service providers who assist in business operations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website performance.

Cookies help us:

  • Understand website traffic
  • Improve website functionality
  • Enhance user experience

You may disable cookies through your browser settings if desired.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of those websites separately.

7. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where legally applicable
  • Withdraw consent for communications at any time

To exercise these rights, please contact us using the details provided below.

8. Retention of Information

We retain personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements.

9. Changes to This Privacy Policy

AL-WISSAM Emergency Maintenance reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

AL-WISSAM Emergency Maintenance

📍 Saudi Arabia

📞 +966 542478410

📞 +966 502204591

✉️info@al-wissaam.com